Content from Chris Bassett
Chris Bassett is the founder of Green Bean Consulting Group and a management consultant with more than 10 years of experience in operations strategy across insurance and financial services. He writes about operational strategy, advanced problem-solving and insurance innovation.
The Takeaway: Go to Where the Problem Lives
The trucking project described in the accompanying article, "Design the Team Before You Design the Solution: Commercial Trucking Case Study," succeeded when a team shifted its perspective on whose ...
Reframing Like a Fox: How Insurance Leaders Can Catch Strategic Drift Before It Compounds
We had little time to perform a strategic review of our client's innovation lab. The analysis was part of a broader enterprise strategy program, and I needed to work with the lab's leadership team to ...