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Viewpoint: Insurers Are Automating the Front Office While Ignoring the Function That Determines Trust
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Viewpoint: The One Thing Holding Back Insurers’ AI Efforts
Finding Safer Ground: How Parcel-Level Data Is Redefining Wildfire Risk in California
When Builder’s Risk Coverage Doesn’t Reach the Finish Line
The Impact of Claims Experiences on Trust

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Content from Carol A. Williams

Carol Williams is the Chief Executive Officer of Strategic Decision Solutions, a consultancy that has helped numerous P/C insurers address unique challenges to their success. Williams started her career in insurance and risk management with the Florida Office of Insurance Regulation nearly 20 years ago, more recently holding various ERM leadership positions for Citizens Property Insurance Corporation. At Strategic Decision Solutions, she focuses on helping carriers move beyond putting out fires to achieving strategic goals. Reach her at Carol@strategicdecisionsolutions.com.

Why Strategic Implementations Fail and the Counterintuitive Way to Address It

What do you think is the biggest threat facing property/casualty insurers today? Is it escalating claim volumes? Litigation? Higher reinsurance costs? Other industry-specific challenges? The answer ...

Transforming Enterprise Risk Management From ‘Have To’ to ‘Want To’

Enterprise risk management (ERM) can be like eating your vegetables or doing homework as a youngster: Most kids didn't particularly enjoy it; they only did it because parents and teachers made ...

Electric Vehicles and the New Frontier They Represent for Auto Insurers

Electric vehicles (EVs) and internal combustion engines could not be more different in some respects, but there's one thing they have in common: They both represent a transformational shift in how ...

How Carriers Can Meet Strategic Goals During Inflationary Times

At the dawn of the 2020s just over three years ago, no one, including property/casualty executives, thought a pandemic would sweep the globe. The disruptions caused by the COVID-19 pandemic, and ...

Going the Distance: How P/C Insurers Can Put Strategic Plans Into Action

I think everyone will agree that planning what direction a company will take for the next few years takes a bit of effort. After all the workshops, one-on-one meetings, risk and data analysis, and ...

What Does an Ideal Strategic Planning Process Look Like?

It's coming up on that time of year when the kids head back to school and summer activities and vacations are winding down. It's time to settle in for the last push to year end. In the life of a ...

How to Move Past ‘Analysis Paralysis’: 5 Steps for Leaders

As an executive and leader of a property/casualty insurance carrier, you are responsible for making consequential decisions that impact policyholders, employees, credit ratings, regulators, investors ...

Stop the Deluge: Why P/C Leaders Should Rethink Project Management

After much deliberation and seemingly endless back-and-forth, strategic goals and objectives for the year are now set. Many company executives already have a good idea of the initiatives they want ...

Carpe Futurum: How to Reorient Your Company’s View of Risk

Never before, or at least never in the modern era, has the world witnessed such an extraordinary level of risk and uncertainty. Although a cursory look at the news confirms this, in-depth surveys ...

How to Achieve Organizational Goals With Scenario Planning

Even if they are never laid out in a formal document, every company is going to have strategic goals. After all, no executive is going to say that they don't want their company to grow or otherwise ...
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Research & Whitepapers

Latest

  • The Latest Launches from Soteris, CLARA, Cozmo AI
  • Satellites Study Hurricanes During El Niño
  • Flock Safety Will Cut Several Hundred Jobs Amid Surveillance Backlash
  • Most Americans Think AI is Developing Too Fast: Poll
  • Viewpoint: The One Thing Holding Back Insurers’ AI Efforts
  • The Latest Launches From The Zebra, Sigo Seguros, Applied Systems
  • Be Mindful: How Workplace Hierarchy Can Shape Even Positive Interactions
  • Why Your Boss Matters More Than Remote or Hybrid Work When It Comes to Burnout and Job Satisfaction

Contributors

Sean KevelighanFinding Safer Ground: How Parcel-Level Data Is Redefining Wildfire Risk in CaliforniaSean HalversonFinding Safer Ground: How Parcel-Level Data Is Redefining Wildfire Risk in CaliforniaMary RimbeyWhy Organic Mentorship Is Insurance’s Best Retention ToolNeil SahotaViewpoint: Insurers Are Automating the Front Office While Ignoring the Function That Determines TrustKirk GarrettWhen Builder’s Risk Coverage Doesn’t Reach the Finish Line See Our Contributors

Features

  • Viewpoint: The One Thing Holding Back Insurers’ AI Efforts

  • Levers and Guardrails: How Growth Is Being Built at Hippo

  • AI Data Center Boom: Understanding How Risks Are Changing

  • Finding Safer Ground: How Parcel-Level Data Is Redefining Wildfire Risk in California

  • When Builder’s Risk Coverage Doesn’t Reach the Finish Line

  • The Impact of Claims Experiences on Trust

Insurance Top Gainers/Losers

  • Gainers
  • Losers
Company Symbol Close 1 Day Chg
Orion180 Insurance Group Inc.OIG$9.03up+11.34%
Ategrity Specialty Insurance Company HoldingsASIC$26.93up+5.73%
Hippo Holdings Inc.HIPO$34.21up+5.55%
Trupanion, Inc.TRUP$25.82up+4.83%
Erie Indemnity CompanyERIE$226.54up+4.03%
Company Symbol Close 1 Day Chg
Global Indemnity Group, LLCGBLI$23.24down-2.41%
Mercury General CorporationMCY$102.29+0.00
Safety Insurance Group, Inc.SAFT$103.94up+0.06%
Lemonade, Inc.LMND$46.91up+0.17%
Bowhead Specialty Holdings Inc.BOW$34.10up+0.21%
* As of October 8, 2026; Source: S&P Global Market Intelligence
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