The Insurance Information Institute appointed a new head of Communications. A former AIG exec rejoined as chief auditor. XL Catlin added an Environmental Insurance regional leader in San Francisco. Chubb made executive appointments in its International A&H and Personal Insurance divisions.


The Insurance Information Institute has named Kristin S. Palmer as senior vice president, head of Communications. She will lead the media relations operations and act as a primary spokesperson.

Palmer will report to Andréa C. Basora, chief marketing officer and head of the I.I.I.’s new Marketing and Communications department. She is assuming the role held previously by Jeanne Salvatore, who has been named chief engagement officer and senior spokesperson.

Before joining I.I.I., Palmer was VP of Media Relations for nonprofit organization AARP. Prior to joining AARP in 2012, Palmer was the director of Public Affairs for the child care advocacy group Child Care Aware of America and served as senior communications manager for Mayor Shirley Franklin in the City of Atlanta. Palmer also managed communications for the National Association of Black Journalists (NABJ) and the Association of Public Television Stations.


American International Group announced that Donna DeMaio will rejoin AIG as executive vice president and chief auditor on April 17.

DeMaio will report directly to the Audit Committee and administratively to Peter D. Hancock, president and CEO. She succeeds Martha Gallo, who was recently named chief information officer.

DeMaio previously served as president and CEO of United Guaranty Corp., a former AIG subsidiary recently sold to Arch Capital Group. As CEO of UGC, she also served as global head of Credit Lines for AIG, where she oversaw political risk, surety and trade credit.

Prior to joining UGC in 2012, DeMaio was president and CEO of MetLife Bank, after serving as the company’s CFO from 2002-2005. Before MetLife, she was a partner with PricewaterhouseCoopers. She has served as an executive group member of the Housing Policy Council and has been named one of the Top 25 Women in Banking by American Banker (formerly U.S. Banker).


XL Catlin’s Environmental Insurance business has appointed Denali Marlane as its Western regional underwriting manager in San Francisco.

She joins XL Catlin from AIG, where she most recently served as a claims sales leader. Prior to that, Marlane was strategic relations manager and business development manager for AIG Environmental.


Chubb Limited announced that John Thompson has been appointed division president, International Accident & Health. Soledad Muné will be taking over Thompson’s former position of chief underwriting officer, Personal Insurance for Chubb Overseas General.

Both appointments are effective immediately.

Thompson will be responsible for Chubb’s international personal accident, supplemental health and travel insurance business in 51 countries. He will report to Juan C. Andrade, EVP, Chubb Group and president, Overseas General Insurance, and Ed Clancy, EVP, Chubb Group, Global Accident & Health and Life.

Before joining Chubb, Thompson led product development for auto and home at The Hartford. He started his career as an economist at the Federal Reserve Bank of Dallas.

Muné was previously VP, international head of Residential, Personal Insurance for Chubb Overseas General. She will report to Darryl Page, VP, Chubb Group and division president, Personal Insurance, Overseas General Insurance.

Muné previously worked at Travelers and held a number of roles, including leading international and emerging markets personal insurance product management and the company’s residential portfolios in the United States.

Sources: Insurance Information Institute, AIG, XL Catlin, Chubb