When to Use Chatbots in Insurance

New technologies generate a great deal of excitement, and there's a positive buzz right now about the potential impact of artificial intelligence, machine learning and automation in the insurance ...

Machine Learning From the Insurance Trenches

There has never been a book that changed my world view like "The World Is Flat" by Thomas Friedman. I was in my early 20s, and the book helped me realize I was competing with other workers throughout ...

Machine Learning at an MGA

Machine learning, AI, cognitive computing and predictive analytics—terms that are oftentimes used interchangeably these days—are washing over the insurance industry with promises of increased ...

Pairing Underwriters With Machines

Risk assessment has always been one of the most challenging and time-consuming pieces of the underwriting process, but with the help of machine learning, natural language understanding (NLU) and ...