Markets
JD Power: Full Digital Claims Process Drives High Customer Satisfaction
Receiving adequate digital updates is one of the top drivers of customer satisfaction with the digital insurance claims process, but insurers deliver on this key performance indicator just 22 percent ...
Legal Finance and Insurance: From Confusion to Collaboration
We knew we were important to the insurance industry—but we didn't understand why. After this month's Insurance Insider US Executive Business Club roundtable, it's clear we are not alone in our ...
Chubb, The Hartford, Liberty and Travelers Team Up on Surety Tech Co. Launch
Four surety companies—Chubb, The Hartford, Liberty Mutual and Travelers—announced the launch of a technology company that will feature a shared digital infrastructure to advance the surety ...
Swiss Re Shares Drop After New Profit Target Falls Short of Expectations
Swiss Re shares dropped 7.5 percent on Friday after the world's second-largest reinsurer announced a new profit target that fell short of market expectations. The Zurich-based company said it was ...
‘Dream Is in Sight:’ Chamber, Reinsurers, Insurers Urge Florida to Stay the Course
The message from the Florida Chamber of Commerce Insurance Summit was loud and clear: Don't mess with legislative changes that have all but restored the state's property insurance market. And while ...
New York Times Sues Perplexity AI for ‘Illegal’ Copying of Content
The New York Times filed a lawsuit against Perplexity AI on Friday, claiming that the artificial intelligence startup was copying, distributing and displaying millions of its articles without ...
Foundation Firmed: AM Best Switches View of U.S. Homeowners Insurers to Stable
Insurers of U.S. homes have improved rate adequacy and catastrophe risk management, modified coverage, and benefitted from a softening reinsurance market to earn a change in AM Best's outlook for the ...
How ‘Super Roofs’ Reward Insurers, Cat Bond Investors and Homeowners
As the Trump administration stalls federal funding for projects intended to make states more resilient to climate change and private insurers decline to cover properties in high-risk zones, North ...