Strategy
Build a Better Company by Recognizing Employees Who Do Things the ‘Right’ Way
One way to be a good leader is to proactively search for and recognize employees who are doing things the right way. That's a tip from Bruce Jones, senior cast development director at the Disney ...
QBE North America Adds AI Virtual Assistant to Claims Reporting Process
Some QBE North America customers will now interact with an artificial intelligence virtual assistant while reporting claims. The specialist insurer said its TextQBE services will improve and enhance ...
Chubb CEO Greenberg Continues Push for a More Humane (and Business-Savvy) Immigration Policy
For the second year running, Chubb Chairman and CEO Evan Greenberg is railing against the U.S.'s current immigration policy. Greenberg, without mentioning U.S. President Donald Trump by name, used ...
The Latest Launches From AXA XL and Everest Insurance
AXA XL's North America marine insurance business added to its inland marine coverage. Everest Insurance revamped its Multinational coverage form. *** AXA XL's North America marine insurance business ...
Why Insurers Need to Offer Customers Self-Service Options
Today's smartphones are more powerful than the computer that once dealt a world-champion chess player his first loss. But when it comes to using the power of mobile to enhance the customer ...
New Slice Labs Unit Relies on AI, Machine Learning to Help Clients Fine-Tune Their Operations
Slice Labs Inc., known for its on-demand insurance cloud platform, recently launched a new business unit. The division, named Slice Mind, centers around an "insight engine that helps companies with ...
3 Ways InsurTech Software Convergence Can Boost Customer Service and Business Growth
There's been a huge surge in software development aimed at improving efficiency across the insurance value chain. In fact, InsurTech is now a half-billion-dollar industry, expected to top $1.1 ...
Hippo Insurance’s CEO Looks Back on ‘A Banner Year’
Hippo Insurance was founded in 2015, started selling homeowners insurance policies online in 2017, and in October 2018, during its first policy year, faced one of the worst wildfire seasons in ...