Strategy
For Leaders, Silence Can Accomplish Plenty
Sometimes silence can go a long way toward helping leaders support their teams. A recent posting with the Random Acts of Leadership blog argues that silence can actually be a very effective strategy ...
Zurich North America Is Latest Insurer to Name Sustainability Officer
Zurich North America is the latest insurer to name a sustainability officer - an executive who leads corporate initiatives to help the company contribute positively to the environment. Ben Harper ...
AXA Reportedly Reviewing Potential Options for Middle Eastern Operations
Axa SA is considering options for its Middle Eastern operations including a potential sale, as Chief Executive Officer Thomas Buberl continues to streamline the operations of Europe's second-largest ...
InsurTech CyberCube Calls on Carriers to Set Global Cybersecurity Standards
CyberCube, an InsurTech focused on cyber risk analytics, is calling on the insurance industry to set global cybersecurity standards as the world digitizes. "Internet-connected technologies is a prime ...
Japanese Firms Rely Largely on Insurance in Plans for Increasing Floods
Japanese companies have contingency plans for the floods that increasingly drench this island nation, but most have done little to fortify facilities, relying instead on insurance and securing ...
Machine Learning Today and Tomorrow
It is difficult to open an insurance industry newsletter these days without seeing some reference to machine learning or its cousin artificial intelligence and how they will revolutionize the ...
Ongoing Improvement, Empowerment Help Create an Outstanding Customer Service Culture
Great leaders seeking to develop outstanding customer service at their companies can get there by committing to an office culture that celebrates ongoing improvement and empowered employees. A recent ...
Remaking AIG: CFO Describes Changes in Underwriting, Distribution and More
When American International Group's chief financial officer spoke about "managing change in an evolving insurance industry" at a rating agency conference in November, Mark Lyons focused much of his ...