Features
Viewpoint: Global Reinsurance Pricing to Remain Under Pressure Through 2027
S&P Global Ratings maintains a stable view of the global reinsurance sector. Reinsurers entered the 2026 hurricane season from a position of strength, supported by record-high capital adequacy ...
Help Me Understand: How Insurers Build Trust
The data is clear: Overall customer satisfaction—and customer trust levels—rise when U.S. auto and home insurance customers have confidence that they understand their policies. But more than 40% ...Listening to the Market: Insurance Products That Fit Today’s Customer Needs and Demands
The case for innovative insurance products How many cell phones have you owned? Computers? Cars? Appliances? Televisions? Do you still have your original cell phone, computer, car or television? ...
How Leading Voices Can Help Claims Organizations Leap Ahead
What would happen if we assembled the best ideas from four leading experts in negotiation and human decision-making and integrated them into our claims processes? That question sits behind the next ...Insurance Compliance Outsourcing: What Carriers Should Know
Insurance compliance work rarely operates at an entirely predictable pace. A carrier may be managing normal licensing and appointment activity one month, then confronting a hiring surge, an ...
Building Trusted Insurance Brands: Less ‘Gotcha’ at Farmers
Less "gotcha." More "we got you." Whether it's the new website banner, a chorus dressed in light pink singing a jingle on TV commercials, or popups in the middle of articles about insurance (I get a ...
Another Perspective: Shaking Hands and Teaching Trust at Reinsurance Broker Holborn
When the chief executive officer of reinsurance broker Holborn read a recent article in Carrier Management introducing a series of articles on trust in insurance, it struck a chord with the leader. ...
Exiting California’s FAIR Plan
Having steered clear of Altadena since late March 2025, shortly after the Eaton fire tore through the community, I decided to return this past weekend. My hopes were high for a sustained recovery. ...