Features
Viewpoint: Humanizing AI for a Better Customer Experience in Insurance
Humanizing AI sounds like a contradiction in terms, but within the realm of insurance, it's a necessity for carriers wishing to maintain an enhanced customer experience and better retention. This is ...
Executive Viewpoint: Realizing the Benefits of Predictive Models, AI for Cat Claims
Being a claims professional in today's world is much more complex compared to the past 10 years — or even just five.
The insurance ...
Google Search vs. ChatGPT AI: Which Should P/C Insurers Use?
Whether you're a casualty underwriter trying to investigate the most recent lawsuit filed against a potential insured or a journalist doing fact checking on recent events, a search engine like Google ...
Claim Professionals’ Perspective: D&O Market Correction Coming
The current directors and officers market is out of balance with insurers facing a soft underwriting landscape just as the volume and severity of claims are rising. The head-scratching imbalance was ...
The Mobility Revolution Is Coming for Insurers
What would you do if you had advance knowledge of massive changes coming to your industry? And what if you knew generally what form the changes would take and the likely ...
Eyes Wide Open: A ChatGPT Users’ Guide for Insurance Professionals
OpenAI's ChatGPT will give you some pushback if you ask it how to commit a crime—like breaking into someone's house. But a little creative coaxing can elicit a "misaligned response" from the ...Swiss Re: U.S. P/C Market Expected to Rebound
Swiss Re expects the property/casualty market in the U.S. to rebound in 2023, due to proactive underwriting and positive portfolio reinvesting gains. According to its latest U.S. P/C outlook sigma ...
Executive Viewpoint: Taking the Next Step on Cyber War Exclusions
Cyber insurance has been a success story since the late 1990s, offering companies protection for one of their leading emerging risks. In my opinion, the most important ...
Preventing DDoS Attacks in the Global Insurance Sector
Every year (and at times, every month), cybercriminals continue to adapt their attack methodology, and businesses in the insurance sector need to be especially vigilant ...