Not many CEOs are willing to talk publicly about their biggest misfires and what they learn from them. Hemant Shah did not hesitate when confronted with the question.

Executive Summary

RMS CEO Hemant Shah discusses the evolution of catastrophe modeling and his firm, along with the lessons he's learned on a journey of analytic innovation over the course of more than two-and-a-half decades.

The co-founder and CEO of catastrophe modeling firm RMS recalled a time a few years ago when the company pushed out to the marketplace “a dramatic new update.” The thing is, RMS’s clients didn’t get enough warning about the change, he says, referring to the release of Version 11 of RMS’s Hurricane model.

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