
Spotlight Interview


Sentry Transformation Saves ‘Tens of Thousands of Hours’ With AI in Claims
It would be hard to find a better testimonial to the power of artificial intelligence than what you'll get when you speak to people overseeing an AI and technology ...

Submarines to Solutions: Navy Vet Brings Expertise to Insurance
Growing up, the military was always in the background of John Spencer's life. His father served in the U.S. Marines. A U.S. Air Force loomed near his hometown of Fairborn, Ohio. And though enlisting ...
Google’s Champion of Holistic Insurance: Karna’s Journey Continues
Like many people who have met Dr. Henna Karna, Google's general manager of Global Industry Solutions in Insurance, Reinsurance and Risk Management, it's hard for a ...

Not Your Everyday CEO: Reversal of Fortune Again
Louis Ziskin is a born entrepreneur. Possessed of a keen mind, nimble tongue and an ability to perceive financial opportunities where others retreat from the risks, his ...

Tech Arms Race Favors Giant Commercial Carriers
Midway through a recent interview, the leader of a key business at The Hartford paused to ask a question relevant to executives at carriers that don't have 11-digit premium volumes or capital levels ...
Hippo Sets Sights on Improved Gross Loss Ratio, Geographic Expansion for 2022
Hippo, a home insurance group focused on home protection, knows that good things take time, especially in insurance, according to President Rick McCathron. "The thing about insurance is that once you ...
An Innovator’s Journey: From Star Litigator to Litigation Finance
For as long as he can remember, Chris Bogart has been interested in the law. As a schoolkid growing up in Toronto, Canada, he enjoyed the thrill of debating, articulating and defending his ideas ...
Trade-Credit-as-a-Service: How Hokodo Is Fixing Small Biz Financing Pain Points
Most often, the concept of embedding insurance refers to a means of distribution—offering more or less traditional insurance coverages for products or services at the point of sale. For Hokodo, ...