Research
Lloyd’s Tallies $4.6 Trillion in At-Risk GDP in 301 Cities
In the first-ever Lloyd's City Risk Index, analyzes the economic output at risk (GDP at risk) in 301 major cities from 18 manmade and natural threats over a ten-year period. It concludes that "$4.6 ...
State Farm & Farmers Gain Ground in J.D.Power Small Biz Customer Satisfaction Ranking
Erie Insurance hit the top of the list of J.D. Power's latest small business commercial insurance study in terms of client satisfaction with their insurance policies. This is the third straight ...
How to Know What Insurance Customers Want
What do today's customers want from insurance providers? They want understanding, interaction, even a relationship. But they vary in when and how they wish to learn, interact and build that ...
Lloyd’s Casualty Reinsurance Underwriters Worry They Risk Repeating Historical Mistakes
Lloyd's international casualty reinsurance underwriters are running the risk of repeating the same mistakes that have placed the market in difficulty in the past, according to a new straw poll of ...
Small Businesses Avoid Business Interruption Coverage: Nationwide Survey
Nearly 75 percent of small businesses say they don't have a disaster recovery plan in place. For companies with fewer than 50 employees, just one in five – or 18 percent – have one, according to ...
Liberty Mutual Launches Safety Climate Surveys For Commercial Lines Clients
Liberty Mutual Insurance said it will start offering safety climate surveys to its commercial lines customers so they can learn from employees how safe they believe the workplace actually is. The ...
Women Rise in Manager Ranks; Black Managers Fall in Number: EEOC
Women's representation in U.S. management ranks is slowly increasing, while the share of African-American managers has slipped since the last recession, according to a report released last week by ...
How Men and Women Behave on Conference Calls
It's not just your job, it's your gender and age that determine how you behave on conference calls. Women are more polite and prompt, and less pushy, on calls than men, according to a study of more ...