Content from Susanne Sclafane
How to Outperform: Don’t Outsource Underwriting; Manage Cycles
Executives of two property/casualty insurance organizations—Kinsale Insurance and the U.S. P/C operations of Arch Capital—shared their recipes for success with an analyst who crowned their ...
Personal Auto Driving P/C Insurers to 2024 Underwriting Profit
S&P Global Market Intelligence is forecasting a combined ratio of 99.2 for the U.S. P/C insurance industry overall in 2024, signifying a return to underwriting profitability for the first time ...
PFAS by the Numbers: $165B Ground-Up* Litigation Losses Possible
When Frank Demento received a mailing from managers of his water district on Long Island last year, the news it contained seemed pretty good. The level of a harmful chemical, perfluorooctanesulfonic ...
CEO Viewpoints: On Michigan, California and Litigation ‘Leeches’
"Michigan—not so great." The easy-to-overlook observation about insurance risk, delivered by Elizabeth Heck, chief executive officer of Greater New York Insurance Companies, during a panel ...
Sorry, Wrong ZIP Code: Regulators Move Forward With California Reforms
Why isn't my ZIP code on the map? Questions along those lines emerged at a public hearing hosted by the California Department of Insurance last week when CDI sought comments on proposed regulatory ...
GEICO Tops Progressive With Higher J.D. Power Scores
Although Berkshire Hathaway's Warren Buffett and Ajit Jain told investors last month that GEICO is playing catch-up with Progressive to improve technology and connect rate to risk, Berkshire's ...
Why J.D. Power Auto Insurance Satisfaction Scores Are Lower in 2024
Anyone comparing results of the J.D. Power 2024 U.S. Auto Insurance Study with prior editions, like the one in 2023, will notice that scores dropped by nearly 200 points—to an average of about 646 ...
Liability Reinsurance Crisis Could Be Looming, CEO Says
"There could be a liability crisis in reinsurance in a couple of years," a reinsurance executive predicted this week. Ken Brandt, chair, president and chief executive officer of TransRe, offered the ...

