Content from Susanne Sclafane
Commercial Lines Profit Growth: Execution Matters More Than Portfolio Mix
It is "how" commercial lines carriers execute their underwriting strategies, not "what" lines they write that is key to profitable growth for top performers, according to new research from McKinsey. ...
The End. And the Beginning
I think I know how Joe Biden felt when he was forced to accept the fate that he shouldn't run for re-election after a long career in public service, and after putting his heart and soul into his job ...
90% of Insurers Have GenAI Budgets; 10% Can Fully Comply With AI Regs
Data and technology leaders at insurance organizations are gung ho about using GenAI to increase customers satisfaction, reduce operating costs and improve risk management, but few are fully ready to ...
Why Homeowners Insurers Are Losing Money: Roofs Matter, Not Just Rates
Rate hikes haven't been enough to bring profits to U.S. homeowners insurers, according to a new analysis from Aon, which finds that returns-on-equity for a group of homeowners insurers studied are ...
They Should Take the Picture: How P/C Insurers Should Respond to Photo Flak
My interest in all things property/casualty insurance prompts my smartphone to serve up lots of news from across the nation about carrier activities—local news clips and mainstream media articles ...
How to Innovate in Homeowners Insurance
When the chief executive officer of Plymouth Rock Home Assurance spoke to Carrier Management in mid-July, it just happened to be on a day that online shoppers of books, clothes, electronics and other ...
Bad Cops No More: Friendlier Auto Insurers Needed for Telematics Future
Radical changes in marketing and product design of auto insurance policies will help unlock customer benefits of sharing driving data, a well-known insurance telematics evangelist advised during a ...
A Telematics Future: Don’t Forget Insurance Agents
During a recent interview, Matteo Carbone, director of the IoT Insurance Observatory, described a new set of approaches, modeled on the success of South African insurer Discovery, which U.S. auto ...