Content from Susanne Sclafane
GEICO Tops Progressive With Higher J.D. Power Scores
Although Berkshire Hathaway's Warren Buffett and Ajit Jain told investors last month that GEICO is playing catch-up with Progressive to improve technology and connect rate to risk, Berkshire's ...
Why J.D. Power Auto Insurance Satisfaction Scores Are Lower in 2024
Anyone comparing results of the J.D. Power 2024 U.S. Auto Insurance Study with prior editions, like the one in 2023, will notice that scores dropped by nearly 200 points—to an average of about 646 ...
Liability Reinsurance Crisis Could Be Looming, CEO Says
"There could be a liability crisis in reinsurance in a couple of years," a reinsurance executive predicted this week. Ken Brandt, chair, president and chief executive officer of TransRe, offered the ...
Social Inflation Fix: Insurers Can’t Be Out Front, Chubb’s Greenberg Says
Although insurers can help to stop the growth of social inflation, they can't lead the effort, an industry executive said during an insurance conference this week. Evan Greenberg, chair and chief ...
Inflation a Blessing for Root: Q1 Profit Is Proof Point of Data Science Strategy
There was a moment in first-quarter 2021 when InsurTech Root met a long-desired loss ratio target, sending a promising signal that the cash-burning startup was squarely on the road to personal auto ...
Beyond Carvana: Root Bullish on Embedded Insurance Distribution
Although three strategic pillars guide investments in technology and data science at InsurTech Root, the second pillar—one focused on "meeting customers where they are"—is likely to be a ...
Deflating Social Inflation
Prior-year loss reserve charges. Social inflation. Nuclear verdicts. Those topics, featured in various articles in Carrier Management's second-quarter 2024 magazine, are natural choices for our ...
Berkshire Wary of “Fashionable’ Cyber Insurance, AI
While Berkshire Hathaway made money on its personal auto insurance business GEICO, and even on a big bet it placed on property-catastrophe reinsurance in Florida last year, one place where the ...