Content from Susanne Sclafane
Google Search vs. ChatGPT AI: Which Should P/C Insurers Use?
Whether you're a casualty underwriter trying to investigate the most recent lawsuit filed against a potential insured or a journalist doing fact checking on recent events, a search engine like Google ...
Eyes Wide Open: A ChatGPT Users’ Guide for Insurance Professionals
OpenAI's ChatGPT will give you some pushback if you ask it how to commit a crime—like breaking into someone's house. But a little creative coaxing can elicit a "misaligned response" from the ...
No Such Thing as a ‘Run on the Bank’ In Insurance Biz: Travelers CEO
With recent troubles in the banking sector having only minimal impact on his company's specialty lines results, the chief executive of Travelers devoted a few minutes of an earning conference to ...
Changing Times at NCCI: Workers Comp Organization Now 100 Years Old
When this reporter started her career in insurance a few decades ago as an actuarial quality control technician for the National Council on Compensation Insurance, the only computers we had sitting ...Carrier Management’s No. 1 Ranked Features From 2013-2022
To celebrate Carrier Management's 10th Anniversary, we're unlocking the feature articles that leaders have read most often over the last 10 years. Here are the No. 1 ranked articles for each year ...
‘Telematics Is a Tool’: Root CEO Details Changed Strategy for 2023; UBI Basics
As InsurTech Root focuses its attention on signing up partners for embedded insurance relationships, telematics is taking a back seat to other pricing factors. But the company launched as a ...
Telematics Master Class: How Progressive Offers Competitive Prices
During an investor conference last week, Progressive's leader revealed some subtle wording changes to the company's purpose and vision. Unchanged, however, are four pillars of Progressive's strategy, ...
Setting Up a Safety Nest: When Cheap Insurance Still Excludes Millions
Even before the COVID-19 pandemic, there were tens of millions of Americans driving without insurance—a problem that the financial stresses of the pandemic may have exacerbated. Whether the ...