Viewpoints
Insurers: It’s Time to Overexplain Your Use of AI
Property and casualty insurance companies are pouring billions of dollars into artificial intelligence programs to streamline their operations, but there's a return on these investments they weren't ...
Revisiting California’s Wildfires: A Personal Journey
PART TWO OF A TWO-PART SERIES I had been determined not to visit the scene of such grief and despair out of respect for others' privacy. But after writing about our four-day mandatory evacuation and ...
An Insurance Journalist’s Perspective on Southern California’s Wildfires
PART ONE OF A TWO-PART SERIES It was pitch black in the house and the power was off. The Santa Ana winds were howling. As planned, my wife, Jenny, gathered our two dogs and cat and scurried them into ...
Consumer Trust Issues Hinder Industry Efforts to Close Protection Gap: Survey
Most insurance executives surveyed last year believe they have "an ethical obligation" to close the protection gap—and also believe that "lack of trust in the insurance industry" is a key barrier ...
APCIA: Insurance Markets Work Best Without Excessive Price Regulation
The American Property Casualty Insurance Association (APCIA) recently released a report that concludes over-regulation impedes insurance markets "Insurance markets function best when allowed to ...
Property/Casualty Insurance in the Era of Rising Complexity
The last half-decade has brought about tremendous change as property and casualty insurers have been operating in an era of rising complexity. Continuous shifts in the economic landscape have led to ...
New Commercial Auto Exposures: The Evolution of Terror Liability Risk
While it may be too soon to talk about the insurance impact of tragic events, that is what we do in the insurance industry. So, hopefully you will understand my attempt to be clinical here and make ...
Viewpoint: Strategies for Brokers as M&A Slows and Insurance Rates Soften
The insurance brokerage industry is adapting to a changing landscape as macroeconomic conditions temper the tailwinds that have driven growth in recent years. High interest rates, historical ...