Viewpoints Archives - Page 3 of 73

Viewpoint: Biometric Litigation Is Significant Emerging Risk for Insurers

States are increasingly passing biometric laws to prevent companies from collecting and disseminating data such as fingerprints and facial recognition without permission. Illinois was the first to ...

Executive Viewpoint: Advice to Retiring CEOs

Being a CEO can be an all-consuming job. No matter how well the organization is performing, there is always the sense of responsibility to stakeholders. CEOs are also granted a sort of "rock star" ...

The Long Tail: Aftermath of Disaster

While I was doing research for this edition, I came across these paragraphs, written by one of the leaders of a technology company, recalling a previous role he had ...

CEO Viewpoints: How Carriers, Reinsurers Are Reacting to Inflation

During an industry conference last week, leaders of three property/casualty insurance organizations addressed a question about opportunities in the personal, commercial and reinsurance markets by ...

Viewpoint: Closing the Gap on Insurance to Value in Property Policies

Inadequate valuation of physical assets in property policies results in a shortfall in premium collected, which in turn hinders the ability to rebuild fully after a ...

Viewpoint: Why Embedded Insurance Is Bad for Consumers and Insurers

In my view, embedded insurance is everything that is wrong with the startup approach to insurance.

Rather than look at things from the ...

Louisiana Blueprint: How to Repair Florida’s Home Insurance Market

Florida's home insurance market has been in crisis for years, and recent tort reform aims to reduce claims costs by putting an end to frivolous lawsuits, a welcome development in a state where ...

Future-Focused Insurance: Rethinking How to Sell to Millennials, Gen Z

As Gen Z (those born between 1997 and 2005) and millennials (born between 1981 and 1996) continue to age into the workforce and begin to inherit generational wealth, their buying power is ...

Viewpoint: Humanizing AI for a Better Customer Experience in Insurance

Humanizing AI sounds like a contradiction in terms, but within the realm of insurance, it's a necessity for carriers wishing to maintain an enhanced customer experience and better retention. This is ...