Verisk, a global data analytics and technology provider, has expanded its collaboration with the National Fire Protection Association to provide wildfire risk and mitigation data from its Firewise USA recognition program to 12 additional states in the western U.S.

Verisk first collaborated with NFPA in 2020. In 2021, Verisk began leveraging data from NFPA’s Firewise USA Program, which tracks communities engaging in wildfire mitigation efforts. Verisk uses that dataset for property-level analytics that insurers can use to refine underwriting and support carriers’ needs for regulatory compliance resources.

Through this extended agreement, Verisk will now expand its license from California to mitigation insights for the remaining western coverage states, including Arizona, Colorado, Idaho, Montana, Nevada, New Mexico, Oklahoma, Oregon, Texas, Utah, Washington, and Wyoming.

These mitigation insights can be previewed in newly developed Wildfire Risk Reports from Verisk. The reports also highlight the concentration of structures with high to extreme wildfire risk at the county level, risk in the Wildfire Urban Interface (WUI), construction insights, reconstruction trends, and claim severity totals.

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INSTANDA, a global provider of no-code insurance platform technology, has announced its partnership with Floatbot.AI, creator of a generative and conversational AI platform for insurers to engage with policyholders.

Floatbot’s recent launch is Agent M, a generative AI powered master agent developer framework. With this development, insurers can build and deploy Generative AI-powered bots to automate user queries. Agent M uses a powerful Large Language Model or ChatGPT-based master agent developer framework that allows insurers to create multiple LLM-based agents. These LLM agents perform various tasks, such as making natural language-based API calls, connecting to user data and helping to automate conversations.

Through their partnership, Floatbot.AI and INSTANDA seek to ease the challenges that inhibit both the customer and agent experiences, as well as slow the quoting and servicing of policies. By offering new digital channels through no-code platforms, insurers can launch new channels and test the user experience in the marketplace. Both platforms offer flexible tools for insurers to define their own products, create tailored quoting and first notice of loss journeys, and meet their policyholders and agents where they are through digital touchpoints including websites, text messaging, or phone calls.

Floatbot solution comprises Voicebot, omnichannel Chatbot, AI Agent Assist, and ASR as a Service.

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International InsurTech bolttech, has announced a preferred partnership with French entrepreneur Xavier Niel’s NJJ telecom Group to provide device insurance for European mobile operators under its portfolio.

Both Salt and Monaco Telecom aim to provide their customers with sustainable and safe device insurance solutions along with their offers. Salt currently serves more than 1.5 million postpaid mobile customers across Switzerland with a 99.9% population coverage, while Monaco Telecom has more than 800,000 registered mobile customers.

The partnership sees bolttech selected as the group’s preferred device protection partner to embed coverage within the existing customer journey of the mobile operators.

Sources: Verisk, INSTANDA, bolttech