Commercial Lines
U.S. States Claim OxyContin Maker Purdue Pharma Owes Them $2.2 Trillion
U.S. states claimed they are owed $2.2 trillion to address harm from OxyContin maker Purdue Pharma LP's alleged role in America's opioid epidemic, accusing the drugmaker in new filings of pushing ...
State Auto Plans Broad Rollout of Agent Platform Developed With Amazon
State Automobile Mutual Insurance Company is planning a national rollout of a platform designed with Amazon to help independent insurance agents better serve the insurer's policyholders. A beta ...
Carnival Discloses Ransomware Attack That Accessed Guest, Employee Data
Cruise operator Carnival Corp said on Monday it launched an investigation into a ransomware attack on one of its brand's information technology systems. Carnival, which operates AIDA, Carnival and ...
Three Years After NotPetya, Cyber Lessons Continue for the Insurance Industry
This summer marks three years since the NotPetya malware attack, which has been called the most devastating cyber attack in history. While cyber experts say cybersecurity and prevention strategies ...
Service Lift-Outs: How Carriers Can Gain Through Subtraction
How many books of business could flourish with a renewed investment in service? We see neglected or underappreciated books all the time. A carrier will abandon a book with a bright future because it ...
Effective Leaders Encourage Their Teams to Disagree
Confirmation bias is when a person seeks out new information to reinforce existing beliefs or theories, and good leaders would do well to avoid the practice. Instead, they should encourage their ...
Businesses and Insurers Face Survival Showdowns From Africa to America
W ynand du Toit's safari camp in South Africa's Pilanesberg National Park lies abandoned, its tents ripped open by baboons and its survival in the balance after his insurer rejected his COVID-19 ...
Researchers Worry That ‘Whiteness’ of AI Erases People of Color: Risk Alerts
Researchers from the University of Cambridge are worried that the "overwhelming whiteness" of artificial intelligence may remove people of color from humanity's vision of the future. Teens and young ...