Developing a High-Performing Data Science Team

Data science has grown substantially over the last several years. Analytics has evolved from its early days within underwriting and pricing, and insurance companies have found new opportunities to ...

Market Intelligence: How to See What Your Competitors Are Up To

Insurance carriers consistently have relied upon data and research analytics to underwrite and manage the most profitable portfolios. However, as new products, distribution channels and servicing ...

Why Writing Small Business Takes Thinking Big

According to the U.S. Small Business Administration, the United States has 29.6 million small businesses and more than a third of the U.S. working population is employed at businesses with fewer than ...

A Carrier Checklist: 10 Steps to Transformative Change

According to Bain & Company, only 12 percent of companies embarking on change programs fully achieve their goals, and 38 percent achieve less than half of them. How can you improve your odds? ...

Setting a Vision and Mapping the Future: The Road to Digital Transformation

Digital transformation (DX) is no longer a nice-to-have strategic initiative for an organization. It's a must-have and an urgent necessity to stay relevant, to compete in the marketplace and to ...

Open for Business: Analytics Bring Workers Comp Cover to SMBs, Says Pie Insurance CEO

A small business owner sits down after a long day to buy workers compensation coverage online. It's 11:00 p.m. on a Tuesday, or maybe it's a Sunday evening. Either way, it isn't within normal ...

Better Answers or Fewer Questions; Two Sides to the Commercial Underwriting Improvement Coin

Commercial property/casualty insurance underwriting today is a complicated, often messy process. Many times the agent sends new business applications, loss runs and other documents (together known as ...

Data Sources of the Future Tie Carriers Closer to Customers

Insurance spans multiple generations of consumers, from tech-savvy millennials to Gen X to retiring baby boomers. The traditionalist may still prefer visiting an agent and writing paper checks for ...

The Word on Main Street: What Small Businesses Really Want From Insurers

Patricia Ross, Raphael Strumlauf and Kate DeNeveu each have at least one thing in common: They're generally happy with their business insurance. Each owns a business at the downtown pedestrian mall ...

Hurricane Florence Demonstrates Perils of Being Underinsured/ Uninsured, Says RMS

Hurricane Florence caused extensive freshwater flood damage in the Carolinas and parts of Virginia in September—and about 70 percent of those flood losses will be uninsured, according to RMS. "The ...

A CEO Needs to Paint a Picture of What 'Good' Looks Like: QBE Group CEO Regan

QBE Insurance has spent the last few years restructuring its business while at the same time weaving the fabric of a global organization with a strong, cohesive culture. A good corporate culture ...

Text Mining Illustrative Example

The clearest insurance application in text mining is in the claims department. Each claim, especially those that involve bodily injury, can be complex, resulting in a large volume of reports and ...

It Was Personal; InsurTech Founder Explains Why He Launched Small Biz Insurance Platform

Look for a solution to your own problem. Start a company. That's the formula that CoverWallet Co-Founder and Chief Executive Officer Inaki Berenguer has used three times since leaving the world of ...

Challenge Accepted: Sorting, Scaling and Applying Web Data for Insurance

Big data is back. Once the darling buzzword of innovation, big data's buzzword status had been eclipsed by a trendier focus on forces of "disruption" and a passion for everything "digital." The ...

Meet CM's Jan/Feb 2019 Guest Editors: Katey Walker and Ben Williams

For the January/February print edition of Carrier Management, we welcome Katey Walker and Ben Williams as guest editors of our features about the use of data and predictive analytics in the ...

Change Management: A Guide for Leaders

Successful corporate transformations are hard to pull off. For CEOs and senior executives trying to lead and drive change initiatives within their companies, the odds of success appear to be stacked ...

Nationwide Anticipates Small Business Insurance Needs Through Multiple Fronts

One of the bigger parts of Mark Berven's job is to develop ideas that anticipate customers' future needs and then act on them. Berven is president and chief operating officer of Nationwide Property ...

Decoding the Hidden Value of Unstructured Text Data

Data science is about supporting decisions with insights, advice or predictions based on rigorous analysis of prior business facts, decisions and outcomes. One of the biggest challenges for insurers ...

Private Flood Insurers Not Yet Ready to Fill Massive U.S. Protection Gap

The flood insurance protection gap in the United States is massive, but the take-up rate of private flood insurance continues to be low. The relative inability of private insurers to penetrate the ...

An Engineer From Spain Becomes a Tech Entrepreneur

Like a lot of employees at CoverWallet, CEO Inaki Berenguer didn't know very much about insurance for small business before he started the company. "I knew all about technology. I knew that in my ...

Predictive Analytics in Practice: Carrier Executives Talk ROI

Back in April, A.M. Best cited the use of predictive analytics by carriers as a factor in improved bottom lines and balanced underwriting cycles. But exactly how are property/casualty underwriting ...

Exploring the 'Incumbup' Model: A Preview of CM's Jan/Feb Magazine

Startup vs. incumbent? That's the question that has been recurring in Carrier Management's recent magazines. In this edition, executives from InsurTech startups Pie Insurance and CoverWallet describe ...