Strategy
Get Ready to Recruit Gen Z
With the first members of Generation Z about to graduate college and already beginning to enter the workforce, it's time for companies to be proactive about learning how to attract the iGeneration, ...
The Hartford Hires Shuman to Fill New Chief Digital/Customer Experience Officer Slot
The Hartford created a brand new executive slot designed to help it compete in the digital age, and a former manager with the company is returning from Travelers to fill the position: chief digital ...
How Temporary Employees Are Changing the Modern Insurance Workforce
The insurance industry's talent landscape is experiencing a rapid evolution. The industry workplace of recent years is being quickly replaced by a new "blended" reality. The modern workforce is now ...
NICB Experiment: Using Highway Billboards to Combat and Reduce Auto Theft
You know those digital billboards along major highways? An insurance industry group is using ones along Albuquerque freeways as part of a public awareness campaign designed to reduce local automobile ...
The Hanover Launches Online Portal for Professional Liability Risk Management
The Hanover Insurance Group said it has launched an online portal focused on professional liability risk management insurance. Dubbed HanoverProRisk, the portal offers articles, templates, risk ...
Stop Wasting Your Money on Customer Experience
Faced with increasingly commoditized markets, more and more insurers are launching customer experience improvement programs to differentiate themselves. However, there's something many of these ...
The Latest Launches From Chubb, Liberty Mutual, Neon and More
Liberty Mutual now offers builder's risk coverage for large contractors, property owners and their brokers. AIG is drumming up interest for a new auto insurance telematics device with a safe driver ...
Feline Agility and Innovation Can Help Companies Differentiate Themselves
Companies must innovate constantly and be customer-centric to differentiate themselves, realizing that product life cycles don't last forever, advises Leonard Sherman, author of "If You're In A ...