Innovation
XL Catlin Backs Startup Developing On-Demand, Pay-Per-Use Insurance for Rideshare Drivers
XL Catlin's investment arm is helping to back an insurance startup designed to provide on-demand, pay-per-use insurance for rideshare drivers. Slice Labs is the new startup, and it disclosed $3.9 ...
Responsive Natural Language Technology Promises Better Customer Experience
Natural language technology may offer one way for property insurance carriers to change a disappointing trend revealed in a recent customer survey about insurer claims service, some experts believe. ...
Driverless Cars May Go Nowhere Unless Congress Passes Nationwide Rules
A patchwork of state laws governing the operation of self-driving cars threatens to stall their development, supporters told lawmakers as U.S. senators began consideration of a national standard for ...
Are Leaders Giving Employees the Tools to Innovate? New Study Says No
Although executives in a variety of industries pay lip service to the idea that innovation is the responsibility of everyone their companies, employees below the management level are not getting the ...
Allstate: 400 Jobs Will Flesh Out New Chicago Innovation Hub
Allstate Corp. plans to bring nearly 400 jobs to Chicago focused on innovation and technology in a bid to improve customer service. Plans call for establishing an innovation hub at the Merchandise ...
Pretotyping Explained: Why Google, Tech Innovators Set Out to Fail Fast
Pretotyping is the key to market innovation, according to a technology entrepreneur who once held the title of innovation agitator at Google. Alberto Savoia, the founder of Pretotype Labs and former ...
Exclusive: Google Reportedly Will Shut Down Online Insurance Site
It appears Google Compare's grand experiment in online comparison shopping for auto insurance is dead – for now at least. Insurance Journal has learned that two of Google Compare's major partners ...
Insurance Customers, and How to Keep Them by Using Connected Technology
It seems that no matter the industry, customer expectations for personalized service are high, and getting higher. Insurance customers now commonly make comparisons based on experiences in other ...