Training AI and Humans

When CM's guest editor contributed an article last year suggesting that industry talent and technology officers should team up to build company-specific HR programs for ...

Allstate’s Telematics Strategy: Responding to Evolving Customer Needs

When consumers decide what to buy, they want companies to treat them as individuals: "Do you know my unique needs?" and "Will you be there for me when I need you?"

Real-Time Data and Mitigation: How Tokio Marine Is Changing Risky Behaviors

In our ever more interconnected world—from vehicles to manufacturers to health care to the power grid—solutions to avoid risk are becoming more common.

The Transformative Potential of Telematics Innovation: Personal Auto

When looking at the impact of telematics capabilities on insurance activities, we see the emergence of the transformative potential of this InsurTech innovation.

Meet Your New Employee: Advanced AI

Much of the discussion around how to manage the advanced forms of artificial intelligence—machine learning, generative AI, large language models—deals with them only as technologies. This is a ...