Featured
Seven Big Ideas for Insurers Still on the Fence About the Promise of Digitalization
In an age when a handheld device can conjure up almost any product or service known to humanity, some would argue that the brick-and-mortar model of traditional, relationship-based insurance has had ...
The Disconnect Between Underwriting and Claims Handling Revisited
Almost three years ago, Carrier Management published an article titled "The Underwriting-Claims 'Disconnect' in Casualty Insurance: An ERM Issue?" The article reported on one of the sessions of ...
Data Quality and the Commercial Property Insurance Marketplace
Although big data and disruption have become hot topics in the language of market watchers and business leaders, in commercial property insurance, the quality of data is a paramount consideration of ...
The Disconnect Between Underwriting and Claims Handling: A Policyholder Perspective
I represent policyholders in coverage disputes with their insurers. I have been doing this for more than 30 years. I have handled asbestos, environmental, property loss, directors and officers, ...
The Three Ways Technology Can Transform Claims and Legal Expenses Into Valuable Assets
Innovation can be overwhelming for insurance company executives. However, the goal of innovation is much more attainable if you break it down into three opportunities: legal document automation, ...
In 2015, P/C Exec Turnover Grew From a Trickle Into a Flood
Widespread leadership changes aren't exactly typical for the property/ casualty insurance industry. But that's exactly what happened in 2015, with more than 17 separate CEO transitions that took ...
Careers Reimagined: Is the Insurance Industry Ready for Our Second Act?
What's next? That's a question that we've asked many times throughout our careers. And despite having 50-plus years of collective experience between us, it's not one that we intend to stop asking ...
Leadership Lesson From NAMIC’s Chamness: Inform Stakeholders Early and Often
Every executive who successfully seals a deal, launches a product or tests an innovative idea, also makes mistakes at some time during his or her career. Here, Charles Chamness, President and CEO of ...