Research

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A look into the evolution of CLTV and analytics programs with insights from Zurich Insurance Group, HCC Service Company and CSAA Insurance Group

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Insurer Capital Strength Could Suffer With COVID-19 Second Wave: S&P

Insurers largely withstood the first wave of COVID-19 thanks to their capital strength. They may not be so lucky when a second wave comes, S&P Global Ratings said in a new report. "A second wave ...

With COVID-19, Carrier Execs, Employees Working From Home Abandon Regular Office Hours

Carrier executives and employees working from home due to the COVID-19 pandemic have seen traditional business hours and office-space spontaneity go out the window, according to an exclusive Wells ...

In 2020, U.S. P/C Insurers’ Decade-Long Run of Premium Growth Will End: S&P

The U.S. P/C insurance industry will end a 10-year run of premium growth in 2020 due to COVID-19 fallout, according to new research from S&P Global Market Intelligence. "Factors including ...

U.S. Commercial Auto Losses Reach Worst Point in a Decade

The U.S. commercial automobile insurance segment's underwriting losses deepened to $4 billion in 2019, the segment's worst loss in 10 years and a continuation of a decade-long trend of worsening ...

Drivers Sped During Lockdowns, Making Car Crashes Deadlier

Coronavirus lockdowns led to huge reductions in traffic and fewer car crashes this spring, but as drivers sped up on quieter roads, the collisions became deadlier in several cities, a Reuters ...

Most Work Injuries Keep Declining, With Vehicle Accidents a Notable Exception

While the frequency of workers compensation claims has continued a decades-long decline, the number of work injuries caused by motor vehicle accidents has continued a steady increase that began in ...

COVID-19 Could Be Most Expensive Event Ever for Insurers, Reinsurers: Guy Carpenter

Although considerable uncertainty remains over its ultimate cost, the COVID-19 pandemic looks set to rank among the re/insurance sector's most expensive events, according to a report published by ...

U.S. Commercial Insurers Can Handle COVID-19 in the Short Term: Fitch Ratings

For U.S. commercial insurers, 2020 was once projected to be an improved, even booming year. Then COVID-19 happened, with the ongoing pandemic increasingly making heavy losses all but certain. Still, ...

In a Close Race, Auto Insurance Customers Prefer Company Websites Over Agents

Remember all the talk that digital transformation would disrupt the auto insurance industry? Well, it's real, according to the consultants at J.D. Power. The firm says its 2020 U.S. Auto Insurance ...

Climate Change Appears Likely to Cause Extreme Waves, Coastal Damage

Climate change is expected to cause stronger storm winds that trigger more extreme waves and increase coastal damage in Australia, the Pacific and South America by the end of the century, new ...