Research

Free Whitepaper: Understanding and Improving Customer Lifetime Value Through Insurance Analytics

A look into the evolution of CLTV and analytics programs with insights from Zurich Insurance Group, HCC Service Company and CSAA Insurance Group

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Insurers Will Drastically Boost Spending on Robotic Process Automation: Study

Insurers are expected to drastically boost their spending on robotic process automation over the next five years as they seek to spur revenue growth by cutting costs, according to a new study from ...

U.S. Workers Comp On Track for a Fifth Consecutive Year of Underwriting Profits: Fitch

The U.S. workers compensation insurance market is likely to post a fifth consecutive year of underwriting profits in 2019 after stellar results in 2018, Fitch Ratings is predicting in a new report. ...

European Storms Took Economic, Insurance Toll in June: Aon

Severe European storms during June had an economic price tag of $2 billion, while insurers anticipated claims topping $1.5 billion, according to the latest edition of Aon's monthly Global Catastrophe ...

Asia Expansion Helped Push Global Insurance Premiums Past $5 Trillion in 2018: Swiss Re

Carriers' expansion in Asia helped push global insurance premiums past the $5 trillion mark for the first time in 2018, Swiss Re said in its latest sigma report. That growth came generally from ...

U.S. P/C Net Income Soared by Nearly 70 Percent in 2018, as Cat Losses Dropped

The U.S. property/casualty industry saw its net income grow in 2018 by nearly 70 percent from the previous year, thanks to lower catastrophe losses, favorable development of prior years' loss ...

How Employers Can Keep Their Edge in a Tight Job Market

With the U.S. experiencing record-low employment, U.S. employers and organizations must use every resource they have to find the talent they require. A new report from Gallagher suggests innovation ...

Insurers Eager for Business Ecosystems but Not Yet Well Equipped to Participate: Accenture

You may have heard "ecosystems" referred to in a business context, where a number of companies from different industries partner to create an interconnected set of services that give the customer a ...

U.S. Auto Insurance Customers Grow Happier With Direct-to-Consumer Models: J.D. Power

U.S. auto insurance consumers are quite happy about their coverage, and a growing shift to direct-to-consumer models has driven much of their good feelings, J.D. Power said in a new report. Overall ...

Why Hail Storm Losses Began Rising in 2008 Remains a Mystery

In 2008, the year the stock market crashed and Barack Obama won the presidency, the U.S. was hit with a weather phenomenon little noted by anyone beyond the insurance industry. The country's losses ...

Foundation Is Working to Report Flood Risk for Every U.S. Property

A group of scientists and a technology nonprofit technology organization have set a mission to calculate the past, current and future flood risk of every property in America. While institutional real ...