Content from Susanne Sclafane
Reflecting on 50 Years as Berkley Looks to the Future
We've been reviewing the annual reports of property/casualty insurers over the past few weeks to unearth interesting insights for executives and board chairmen. W.R. Berkley's report stood out from ...
The Road to America; Path to Level 5 Leadership
As the specialty insurer works to become more modern, American Modern's CEO is settling into his home in America—the latest stop in a 20-plus-year journey that has taken him around the world to ...
‘Digitally Fit Future’ Ahead for American Modern as CEO Kleiner Dives In
Take me to the engine room. That's a phrase Andreas Kleiner may have spoken a number of times when he worked as a property risk engineer inspecting industrial risks for Munich Re Group during the ...
CEO Lacher Seeks to Unlock Value and Build a Culture of Winners at Kemper
Anyone listening to last year's investor updates from Kemper heard Joseph Lacher utter phrases such as "unclear strategic focus," "financial underperformance" and "culture of complacency" to describe ...
A Weird Hobby
Whenever Kemper CEO Joseph Lacher found himself interviewing for a new job throughout his career, he would tell his potential employers: "Think of me as an economics major with a weird hobby." The ...
Personal Lines Distribution Not Changing at Kemper
Years before joining Kemper, CEO Joseph Lacher served as the leader of the P/C business of Allstate, a company that bought Esurance to introduce a more direct-to-customer model to the carrier's ...
IVANS Digital Distribution Tool Will Help Carriers Grow—With Agents
With no intention of disintermediating anybody, IVANS is rolling out new commercial lines "digital distribution capabilities," which the firm promises will give carriers a "data-driven method" to ...
Guts, People, Regulatory Education Needed to Innovate Insurance
At an industry conference last month, two insurance executives welcomed news of potential flexibility coming from state regulators as they pursue individual paths to digital and data-driven futures, ...