Viewpoints
3 Ways InsurTech Software Convergence Can Boost Customer Service and Business Growth
There's been a huge surge in software development aimed at improving efficiency across the insurance value chain. In fact, InsurTech is now a half-billion-dollar industry, expected to top $1.1 ...
3 Things Insurance Carriers Need to Know Before Entering Colorado
Colorado isn't like other states. At 2.7 percent, its unemployment rate is lower than the national average. It's the seventh-fastest-growing state in the U.S., adding some 80,000 residents in 2018. ...
Big Benefits and Quick Wins: Sharing the Value of Claims Analytics
Big data and analytics are combining to profoundly alter one of the most manual processes in the insurance industry: claims management. Simple algorithms can ferret out evidence of claims leakage, ...
The Lost Art of the Handwritten Note
When it comes to crafting more engaging employee communications, one solution is literally in business leaders' hands. From supervisors of small teams to CEOs of large companies, organizational ...
Opinion: Risks and Opportunities as Airships Return to the Skies
When a massive helium-filled airship designed by Flying Whales, a French manufacturer, takes to the air for the first time in 2021, it won't be against the backdrop of the Eiffel Tower. Instead, ...
How a Confluence of Generations Is Leading Our Industry Into the Future
The insurance industry has never been more diverse than it is today, and that diversity extends far beyond the ratios of men to women. Four of the six living generations are now laboring side by side ...
Absorb Fear: Former GE CEO Immelt Explains How to Lead Through Volatility
When a former leader of GE spoke at a New York City forum late last year, recent media discussions about the decline of the industrial giant and his shortcomings at the helm were of little concern. ...
At Long Last, an Insurance Company Proud of Its Human Agents—and Telling the World
A recent social media debate on insurance innovation was sparked by a State Farm TV ad in which the insurance giant celebrates the superiority of its thousands of human insurance agents compared to ...