Zurich North America, offering cyber risk coverage for more than a decade, announced a cyber insurance product designed specifically for middle-market businesses.
The Zurich Cyber Insurance Policy Concierge Suite includes cyber insurance coverage, loss-prevention and resilience services such as a breach coach and a cybersecurity hotline available 24/7.
The new product can help businesses resolve both first-party cyber events and third-party claims and is available as a complement to other property or casualty coverages.
“Many middle-market companies have been caught in a cyber resource gap,” said Michelle Chia, head of Professional Liability and Cyber at Zurich North America. “They do not have the extensive cybersecurity teams and tools that larger corporations do, and yet face equally serious cyber risks. We designed Zurich Cyber Concierge to be a turnkey solution that provides cost-effective protection and high-quality services. The goal is to help simplify and enhance cyber resilience for the middle-market segment, which is a growing and vital driver of the economy.”
The product has met insurance regulations for “admitted” status in 46 states.
A complimentary onboarding session with Zurich Resilience Solutions’ Cyber Risk Engineers is offered to new customers. The engineers can recommend appropriate steps to help prevent and recover from losses.
Cyber Concierge includes pre- and post-event cyber services.



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