American Family Insurance Co. closed a regional office last Friday out of concern that an employee may have been exposed to an airline passenger on a March 4 domestic flight who later tested positive for COVID-19.
According to American Family, the employee showed no signs of COVID-19 and felt fine, but the company closed its office in St. Joseph, Mo., “out of an abundance of caution.”
The company was to reopen the office Monday, March 16, because the person in the office who had the potential exposure continues to feel fine and shows no symptoms of COVID-19. The person is still under self-quarantine.
“We have also contacted employees who have been in close proximity to this person since March 4, and none of them has reported symptoms of the virus. These employees also remain out of the office,” spokesperson Ken Muth told Insurance Journal.
The company said it also completed a cleaning and disinfection of the appropriate areas of the building over the weekend, following Centers for Disease Control (CDC) guidelines.
Like many employers during the coronavirus crisis, American Family is also encouraging employees to work from home if possible and to follow other social distancing practices, according to Muth.
“American Family will continue to act with an abundance of caution to protect our employees and the people who visit our buildings,” he said.
*This story ran previously in our sister publication Insurance Journal.