IT
How Insurers Can Retain Skilled IT Talent With Workload Automation and Orchestration
Insurance companies faced a growing labor shortage before the pandemic, but now the challenge of hiring and retaining skilled workers is even more significant. In late 2021, millions of Americans ...
How Insurers Can ‘Leapfrog the Competition’ With the Use of AI and Machine Learning
The use of artificial intelligence technology is accelerating in the insurance industry both on the claims and underwriting fronts, according to Stan Smith, founder and CEO of GradientAI, and ...
Digital Transformation and the Digital Divide in Insurance
The term "digital divide" was coined in the mid-1990's by consumer groups who were concerned that the growth and spread of the Internet would lead to those who had access to the Internet, and those ...
Inside Out: How Exit Crime, Insider Threats Create Challenges for Insurers
There has been a lot of talk about how insurance companies are increasingly falling victim to outside cyber attacks, but the risk of insider threats can be just as scary and perhaps a little more ...
Telematics: Adoption and Success Strategies for Insurance Carriers
Many property/casualty insurance carriers have adopted telematics to tackle some of the most pressing challenges related to efficiency and safety. This adoption is generating tremendous data. In ...
Hey Siri, What’s Next for AI and Robotics in Insurance?
A lot has changed in the world of automation since Apple first launched its virtual assistant, Siri, on Oct. 4, 2011. It's a date that musician, actress and public speaker Susan Bennett remembers ...
4 Things Small Businesses Can Do to Protect Against Cyber Attacks
Since the beginning of the COVID-19 pandemic, small businesses have quickly adopted remote working and transitioned to new technologies, such as contactless payments and online ordering. ...
Are APIs the Golden Ticket to Seamless Connectivity in Insurance?
The agent portal used to be the epitome of a great tech-enabled relationship between carriers and agents. But then things started to change. Customers are looking for a more seamless experience, and ...