CEO / Chief Executive
20,000 AI Users at Travelers Prep for Innovation 2.0; Claims Call Centers Cut
Days after announcing a deal to equip 10,000 engineers and data scientists at Travelers with AI assistants, the insurance company's leader detailed "differentiating domain expertise" around data and ...
Six Forces That Will Reshape Insurance in 2026
The insurance industry is entering one of its most promising periods as market conditions shift. As carriers continue to invest in modern infrastructure, they will find new markets opening up. ...
Breaking: Andersen to Replace Zaffino as CEO of AIG on June 1
American International Group Inc. announced that Chair and CEO Peter Zaffino will transition to Executive Chair of AIG and retire as CEO by midyear and that industry veteran Eric Andersen will take ...
Slideshow: Carrier Management’s 2025 Top Editor’s Picks (Unlocked)
Happy New Year! We are unlocking 10 feature articles that we were proud to publish in 2025—my Editor's Picks for 2025. (Free access links to our reader picks—the 10 most-read feature articles of ...
Carrier Management’s 2025 Top Features (Reader’s Picks Unlocked)
Underwriters and actuaries are less worried about AI taking their jobs. But maybe claims professionals and insurance agents should be more worried. Those are the takeaways I pulled out of two of the ...
AI Investments Are Top Priority; Hourglass Workforce Structure Takes Shape: Insurance CEO Survey
"We are very bullish on AI, and we're leaning into it." That's how Alan Schnitzer, chief executive officer of Travelers, responded to a recent question from an investment analyst who wanted specifics ...
APCIA Chair Robusto: Industry Must Fight False Narratives, Improve Public Trust
The property/casualty insurance industry faces an urgent challenge to rebuild public trust amid growing public skepticism fueled by false narratives, according to remarks by Dino Robusto, chair of ...
Tax Hike on Litigation Funders Did Not Make Final Budget Bill
When Trump's huge tax bill was signed into law July 4, missing were changes to the taxes third-party litigation funders pay. Once included within the One Big Beautiful Bill (OBBB) was language to tax ...