Smoothing the Claims Process

Centuries-old claims management processes are undergoing rapid transformation, as dozens of startup insurance technology firms drum up a resounding variety of process enhancements to reduce carrier ...

Cognitive Computing Takes Off

Cognitive computing is catching on fast among property/casualty insurance companies, which are embracing the new technology in pursuit of labor efficiency more than labor replacement—at least for ...

When Egos Get in the Way: A Guide for New CEOs

Yesterday's chief executive officers achieved success overseeing an organization in a fairly predictable environment. On well-understood business platforms, they had clear sight into market ...