Content from Jahna Jacobson
AI Being Used to Scam Small Business Owners, Says Nationwide Survey
Just when employees have learned to ignore scammy texts and emails from the boss, along comes the next generation of impersonation using artificial intelligence. Cybercriminals increasingly use ...
For Small Commercial Businesses, Insurance Satisfaction Is a Matter of Trust
Trust impacts customer satisfaction, loyalty and brand advocacy more than other factors when small businesses choose a commercial insurance provider. J.D. Power's 2024 U.S. Small Commercial Insurance ...
Unifying Voices Forum Brings Together Industry Groups to Discuss DEI
Bringing more diversity to the insurance industry will take intentional, deliberate effort and teamwork. That's the encouraging outlook from a panel of diversity, equity and inclusion (DEI) thought ...
30% of Global Business Leaders Say Political Risk Is Their Biggest Threat
Sixty-five percent of North American business leaders fear this election year will impact their ability to trade internationally, with 32 percent of U.S. leaders saying political risk is their No. 1 ...
Possibility of a Billion-Dollar Systemic Cyber Event ‘Is Real’
A systemic event and the threat it could pose to insurers' portfolios is not the million-dollar question but perhaps the billion-dollar question, according to Norman Niami, immediate past chairperson ...
Drivers Are Shopping, Swapping Auto Insurance Policies at Record Pace
Drivers are kicking the tires and trading up for new auto insurance policies. In the first quarter, new policy growth rate was up 17 percent over the same period in 2022, and a record-breaking ...
Insurance Could and Should Help Drive Gun Safety Efforts, Survey Says
Three out of four Americans believe gun owners should be required to have firearm liability insurance. Those are the numbers out of a new ValuePenguin survey of 1,995 people ages 18 to 77 exploring ...