Content from Brian Nordyke

Brian Nordyke is a Managing Director at SSA & Co., a global management consulting firm advising P/C &C, specialty and reinsurance companies on operating model transformation and strategic execution. Reach him at bnordyke@ssaandco.com.

When the Offshore Model Outgrows Its Own Logic

For 20 years, the offshore case in reinsurance servicing wrote itself. Processing volumes were climbing; margins were under pressure; and a large share of the work—for example, contract setup, ...

Why Reinsurance’s AI Pilots Don’t Scale

Recently, a major reinsurance broker ran a generative AI pilot that was applauded in the boardroom. It was a contract data extraction system that reduced hours of manual review to mere minutes. It ...