Insuring the Freelance Economy

There are some 65 million freelance workers in the U.S. today. By 2027, that number will grow to 87 million—and that means most of the workforce will be freelancers. More than half not working for ...

CEOs: Do Your Job

I read with interest United Airlines CEO Oscar Munoz's mea culpa—an open letter to the public—regarding the passenger being injured and dragged off a plane in April. It was splendid prose. Don't ...

M&As Should Drive Focus on Brand & Culture

Mergers and acquisitions in the insurance industry are up, both in number and size of deals. A.M. Best, Conning, Reagan Consulting, the Independent Insurance Agents & Brokers of America, Mercer ...

Your Insurance Brand: Status Quo, or Innovator?

How do leaders of the thousands of insurance carriers, agencies and brokerages view the strength and future of their brands? Do they have a clear strategic direction, and is it communicated well to ...