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It may be time to upgrade the "golden rule." Rather than trying to "do unto others as you would have them do unto you," we should adopt the "platinum rule," advises a recent article from Advisor ...
Do you remember the last handwritten note you received? Even more, do you remember the last handwritten note you sent? With our technologically enhanced communications, it is just so convenient to ...
Today, many of our conversations take place in written form, via email or an instant message. But the pressure to respond instantly means we often have a tendency to skim and search instead of ...
Want to deliver an optimal employee experience? Practice design thinking by ensuring you provide your team the four F's: form, flow, feeling and function. Form: Clarify your expectations. Employees ...
People tend to listen to big talkers, whether they are women or men. Still, more women prefer not to use assertive language, according to a new study led by Washington State University economist ...
In statistics, every dataset comes with a margin of error — a measure of the data's reliability. There's always a level of uncertainty in data, and decision-makers use the margin of error to gauge ...
Nearly every executive has experienced or will experience giving a presentation to an audience. In turn, many audiences have seen an executive presentation that drones on and on and veers into too ...
When it comes to crafting more engaging employee communications, one solution is literally in business leaders' hands. From supervisors of small teams to CEOs of large companies, organizational ...
No one ever became a great leader without first becoming a great communicator. And no one ever became a great leader without attracting followers. We all know that leadership is the art of getting ...
Feeling stressed when someone calls or a coworker drops by? It's time to manage expectations, advises time management coach Elizabeth Grace Saunders in a recent Harvard Business Review article. A ...
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