Strategy
New Nationwide Campaign With NASCAR’s Dale Earnhardt Jr. Involves Interactive Contest
Nationwide's latest ad with spokesperson and NASCAR driver Dale Earnhardt Jr. is going interactive with its small-business target audience. The insurer said that it has just launched a social media ...
Marketform Rebrands as ‘Neon’ After Completing Strategic Review
Marketform, the specialist Lloyd's insurer, announced that the group has re-launched as "Neon." The re-launch coincides with the completion of a strategic review of the business, as CEO Martin Reith ...
Zurich Org Change Not Radical, CEO Greco Says; Financial Targets to Come
Structural changes revealed at Zurich Insurance Group late last week are nothing radical, according to the CEO, who says the simple intent is to organize the company "around the customer" and ease ...
Zurich Mulls Expanding Coverage to Help Protect Banks From Catastrophic Losses
Zurich Insurance Group AG, Switzerland's largest insurer, may increase its offering of insurance that helps protect banks from catastrophic losses like rogue trading by sharing risk with investors. ...
Insurers Could Learn From Amazon About Customer Satisfaction
Amazon.com scored its sixth annual victory in the 24/7 Wall Street Customer Service Hall of Fame last year, with 59 percent of customers reporting that they received excellent customer service from ...
Political Connections Ease the M&A Process
Firms that maintain political connections have an easier path through the merger process. In a study that is the first to examine the issue, we compare the differences in merger behavior and outcomes ...
IACP Conference Report: Could CEO Retirements, Brexit Fuel M&A?
Short memories and immediate pressures on growth and profit are among the factors that may explain the surge of M&A deals in the property/casualty insurance sector last year, an analyst said last ...
XL Catlin, Liberty Mutual Back Internet of Things/Home Security Startup
XL Catlin and Liberty Mutual are among the backers of a new startup focused on developing Internet of Things-related home security technology, with an eye on reducing property damage risks. The ...