Strategy
Agent’s Viewpoint: How Carriers Can Improve Insurer-Agency Relationships
In the world of insurance, the rapid pace of technology has created challenges for both agencies and insurance companies alike. Insureds want results ever more quickly, and the responsibility of ...
Property/Casualty Insurance Industry Ready to Work With Trump
Groups representing the U.S. property/casualty industry say they expect a soon-to-be President Donald Trump and Republican Congress will be receptive to their agenda in the months ahead. The Property ...
How Esurance Modernized Its Digital Customer Engagement Program
In days past, insurance customers had no other option but to call or visit an insurance agent to enroll, manage their account or make a claim. That was the nature of the age-old industry. But now, ...
Why a Five-Hour Workday May Make Sense
The American workforce has become lazy. I estimate, conservatively, that knowledge workers are four times as efficient as they were 20 years ago. That's why I moved my company to a five-hour workday ...
AIG’s Mixed Results Lead to Stock Drop, Wall Street Skepticism
American International Group Inc.'s assurances of underwriting progress are drawing increased skepticism from Wall Street analysts after another disappointing quarter. Results from international ...
Digital Innovation, Personal Service Can Help Agents and Brokers Keep Wealthy Clients
The global high-net-worth individual (HNWI) population has increased by 5 percent so far in 2016 to 16.6 million, with total global HNWI wealth increasing by 4 percent to $58.7 trillion, according to ...
Hiscox Helps Back Indio, a Commercial Insurance Broker Platform, in $2M Round
Hiscox is among the participants in a $2 million seed financing for Indio, a commercial insurance platform for brokers that aims to do what Sabre did for travel agents or Schwab did for wealth ...
A Handful of Wall Street Execs Still Avoid Using Emails or Texts
In an age when most bankers use keyboards to communicate with each other, a small group of the Wall Street elite refuses to say anything substantive in an email, text or chat, and some will not ...