Innovation
10,000 Travelers Employees Get AI Assistants via Anthropic Partnership
Nearly 10,000 engineers, data scientists, analysts and product owners at Travelers are being empowered with personalized AI assistants, Travelers announced in mid-January. In a joint announcement ...
AI, Litigation Funding and Market Crosscurrents: What CM Readers Cared About in 2025
As 2025 unfolded, Carrier Management readers gravitated toward features that explored the intersection of technology, economics, and strategy. From artificial intelligence transforming underwriting ...
The Hardest Part of Innovation in Insurance Isn’t Technology; It’s Culture
The insurance industry is notoriously behind the curve when it comes to innovation. But what explains the gap between insurance and other industries?
In Part 2 of a series of articles on innovation in insurance, "The Hardest Part of Innovation in Insurance Isn't Technology; It's Culture," Haden Kirkpatrick offers some ... It is 1921 and the insurance industry looks quite different than it will in a century. Automobile policies are bound annually, and ...
A Practical Blueprint: The Five Plays of an Innovation Culture
Chubb, The Hartford, Liberty and Travelers Team Up on Surety Tech Co. Launch
Four surety companies—Chubb, The Hartford, Liberty Mutual and Travelers—announced the launch of a technology company that will feature a shared digital infrastructure to advance the surety ...
Insurance AI Pilots Without a Framework Are Risky Business
The insurance landscape is complex for many reasons. There are a multitude of products, riders and needs. Insurance is sold through four channels: company-tied agents (captive), multi-carrier brokers ...
On Innovation in Insurance
Growing Cyber Risks Pressure Insurers to Standardize, Adapt
As cybersecurity threats become more pervasive and sophisticated, businesses are realizing the necessity of insuring against such risks. Nevertheless, the market is still evolving and grappling with ...
AI for Policy and Claims: Should Insurers Build or Buy?
More insurers are dipping their toes into the AI pool. In fact, 57 percent of insurance organizations think AI will be the most important technology over the next three years. But a lot of that ...