Executive Viewpoint
Exclude It, Harness It, Get Greedy: McGavick’s Take on Insurers’ AI Playbook
Mike McGavick, the former chief executive of XL Group and Safeco Insurance, sees exciting possibilities ahead for AI to refocus the insurance industry on the problems it is designed to solve. But ...
Viewpoint: How P/C Carriers Can Win the Next Decade With Tech + Talent
When I reflect on the state of the property/casualty business today, two forces are reshaping the industry faster than any cycle I've seen in my career. Increasingly complex risks are driving demand ...
Executive Utterances: On Presenting
The fastest way to lose a room is to start talking before you've said anything worth hearing. Whether you're presenting to an audience of 1,000 or speaking to your own work group, the first words you ...
AI for Policy and Claims: Should Insurers Build or Buy?
More insurers are dipping their toes into the AI pool. In fact, 57 percent of insurance organizations think AI will be the most important technology over the next three years. But a lot of that ...
Agentic AI Is Coming. Insurers Can Help Boost Adoption
When people talk about the forces driving AI innovation, the spotlight usually falls on tech giants and research labs. These institutions may build the models and release the breakthroughs, but ...
Long-Term Thinking and Scale Keys to Travelers Success: CEO Schnitzer
When an S&P Global Ratings executive asked the leader of Travelers how current challenges like tariff uncertainty, inflation and geopolitical risks influence the insurer's strategy, Alan ...
The Future of Insurance Underwriting: Carriers Empowering Agents
The future of underwriting will be built on closer relationships between carriers and insurance agents, with carriers working hand-in-hand with agencies to maximize profits from their books of ...
Insurers: It’s Time to Overexplain Your Use of AI
Property and casualty insurance companies are pouring billions of dollars into artificial intelligence programs to streamline their operations, but there's a return on these investments they weren't ...