EP. 8: Strategy Sessions – How Artificial Intelligence is Transforming the Insurance Industry


Now On Demand!

Strategy Sessions – A Lunch Hour Look at Critical Topics
with Industry Movers and Shakers  

Episode 8: How Artificial Intelligence is Transforming the Insurance Industry – Many insurers had to quickly embrace technology and adapt to new ways of doing business during the pandemic, but how much of that will be retained as pandemic restrictions ease? And will insurers who don’t invest in technology fall behind?


Hosted by: Elizabeth Blosfield
Deputy Editor, Carrier Management



Special Guest: Stan Smith
Founder and CEO, GradientAI

Watch as Stan Smith, founder and CEO of Gradient AI, discusses why insurance executives need to embrace automation and artificial intelligence technology for competitive advantage, how AI is reshaping claims management, and the ways it is transforming customer service in insurance.

What You’ll Learn:

  • How AI is transforming the insurance industry
  • The best ways to navigate any challenges insurers face with AI
  • What insurers should look for when investing in AI technology
  • Why some insurers may still be hesitant to fully embrace automation
  • How insurers can use AI to meet changing customer expectations

About the Guest Speaker – Stan Smith founded Gradient AI, first as a unique practice within Milliman to focus on the risk management and insurance industry’s most challenging business problems. He subsequently acquired the business from Milliman in 2018, founding Gradient as a rapid growth independent SaaS organization focused on the risk management and insurance industry’s most challenging business problems.

With nearly 30 years of experience growing AI and technology organizations, Stan’s leadership ensures that Gradient is applying the latest Artificial Intelligence and Machine Learning technologies to the insurance industry, resulting in proven financial performance for its stellar list of customers and better treatment and outcomes for individuals.

Stan has held founding or executive-level roles for multiple startup companies, including Vice President at MatrixOne, Executive Vice President and General Manager at Agile Software, and CEO and Founder at OpenRatings.

Stan also led development of patented technologies including: technology that predicts bankruptcies for small, privately held suppliers; a global database to improve supplier performance for more than 80 million companies; and, technology that combines assessments with performance data to identify opportunities for reducing inefficiencies through lean initiatives.