Overview
Cloud outages brought business operations to a standstill worldwide in 2025, triggering significant revenue losses and raising urgent questions about insurance coverage. Yet many cyber policies still exclude or sharply limit protection for third-party cloud and vendor failures.
So, how can insurance professionals and risk managers help clients prepare for cloud outages?
In this webinar, editor Allen Laman is joined by a panel of cyber risk experts to explore why cloud outages continue to challenge traditional cyber insurance. Tune in to learn how underwriting and claims practices are adapting—and what you can do to avoid coverage misunderstandings and mitigate claim disputes.
Meet the Panelists //
Deborah Dioguardi
EVP, Professional Lines National
Practice Leader, Jencap
From coast to coast, Deborah Dioguardi exemplifies forward-thinking leadership as she guides all Jencap’s professional lines teams with unwavering determination, grit and compassion. Her extensive insurance expertise lies in professional liability, management liability and cyber liability.
Dioguardi collaborates with clients to proactively address risks to help them place proper coverage solutions so they have the protection they need. With 25 years of experience, Dioguardi and her team provide niche coverage expertise to retail agents for cyber liability insurance, employment practices liability insurance and professional/malpractice liability insurance.
Oli Thordarson
Founder, President and CEO, Alvaka
Oli Thordarson is founder, president and CEO of Alvaka. He has 30 years of experience running his own companies in the information technology industry and is proud of the success of his entirely self-funded companies.
In 2001, he was the founding chairperson of Intel-backed Global MSP Network, an international consortium of companies providing network management services. Oli has served on the board of CompTIA, the Global IT trade association promoting industry standards, growing professional expertise, and providing IT skills education, as well as the editorial advisory council for computer industry publications and blogs.
Oli has also served on the national board of the American Electronics Association, the association for the high-tech industry, and serves on the board of Discovery Science Center.
Si West
Director of Customer Engagement, Resilience
Si West is director of customer engagement, where he leads large-scale engagement projects and has built and managed an international high-performing cybersecurity and risk services team. His current focus is on building strong customer relationships and providing strategic guidance to enhance cyber resilience. West designs and develops internal enablement and external engagement strategies for future business growth and delivers top-tier cyber risk services.
Hosted by Allen Lamen
Content Editor at Insurance Journal