Dual Skills Needed to Sit on Boards of Tech-Savvy P/C Insurers

March 4, 2024 by Susanne Sclafane

With titles like global chief information officer, chief data officer and chief platform operations officer marking an accomplished career in financial services, Ursuline Foley is well-positioned to peer into the P/C insurance industry’s future with AI.

Executive Summary

Tech professionals who will make the biggest boardroom contributions will be those who pursue risk management designations, according to Ursuline Foley, a technologist turned independent board director for financial services companies.

Foley, who led tech transformations for XL Group during a 35-plus-year career, sees the potential for AI to impact insurers beyond tasks such as data ingestion and customer support.

Michael (Fitz) Fitzgerald, Insurance Industry Advisor for SAS Institute Inc., served as guest editor for this article and others featured in CM's Q1-2024 magazine, "Leading the AI-Powered Insurer."

Executive Summary Tech professionals who will make the biggest boardroom contributions will be those who pursue risk management designations, according to Ursuline Foley, a technologist turned independent board director for financial services companies.

Foley, who led tech transformations for XL Group during a 35-plus-year career, sees the potential for AI to impact insurers beyond tasks such as data ingestion and customer support.

Michael (Fitz) Fitzgerald, Insurance Industry Advisor for SAS Institute Inc., served as guest editor for this article and others featured in CM’s Q1-2024 magazine, “Leading the AI-Powered Insurer.

But when CM Guest Editor Michael (Fitz) Fitzgerald selected Foley to interview as part of a series of articles about leadership tips for AI-powered insurers recently, it wasn’t just her experience in leading multiple global business transformations for XL Group (and later AXA XL) that pointed him in her direction.