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Real-Time Data and Mitigation: How Tokio Marine Is Changing Risky Behaviors

November 28, 2023 by Robert Pick and Matteo Carbone

In our ever more interconnected world—from vehicles to manufacturers to health care to the power grid—solutions to avoid risk are becoming more common.

Executive Summary

Risk prevention has been a key pillar of Tokio Marine Group's global strategy for years, with many of its local insurance entities around the world marrying real-time risk mitigation solutions and behavioral change programs to their insurance products. Just one example is TMNF's Drive Agent service, providing in-vehicle alerts to over one million drivers who are distracted, sleepy or in danger of crashing and resulting in a 13 percent drop in claims frequency.

Here, TMNA EVP Robert Pick and CM Guest Editor Matteo Carbone also review the claims management benefits of Drive Agent, and other IoT-based services developed by Tokio Marine operations like Philadelphia Insurance and PURE in the U.S., targeting risk prevention for commercial and personal property policyholders in addition to drivers of individual cars and fleets.

Our automobiles have evolved into veritable iPads on wheels, maintaining constant connectivity with their manufacturers. In the realm of business, access and building management have transitioned to sensor-driven automation systems.

Executive Summary Risk prevention has been a key pillar of Tokio Marine Group’s global strategy for years, with many of its local insurance entities around the world marrying real-time risk mitigation solutions and behavioral change programs to their insurance products. Just one example is TMNF’s Drive Agent service, providing in-vehicle alerts to over one million drivers who are distracted, sleepy or in danger of crashing and resulting in a 13 percent drop in claims frequency.

Here, TMNA EVP Robert Pick and CM Guest Editor Matteo Carbone also review the claims management benefits of Drive Agent, and other IoT-based services developed by Tokio Marine operations like Philadelphia Insurance and PURE in the U.S., targeting risk prevention for commercial and personal property policyholders in addition to drivers of individual cars and fleets.