Just like the old adage that oil and water don’t mix, sometimes adjusters and their hired counsel don’t see eye to eye. Whatever the cause, when adjusters and counsel don’t get along, claims files suffer.
The key to overcoming most issues between claims and counsel lies in good communication, according to industry experts.Executive SummaryStart talking early and often. That’s one of the surest ways insurance claims adjusters can avoid conflicts with hired counsel over billing and service, experts say.