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How to Avoid Potentially Violent Situations During Claims Investigations
Working in unfamiliar locations on stressful losses, usually alone, adjusters in the field can be at a disadvantage when it comes to knowing if a situation with a policyholder or claimant could turn ugly.
Executive Summary
In a recent interview with Claims Journal, Dr. Alan Friedman, a Chicago-based clinical and forensic psychologist and violence deterrent specialist, explained how adjusters can identify, avoid and diffuse potentially violent situations they might encounter in the field or while on catastrophe duty. Executive Summary In a recent interview with Claims Journal, Dr. Alan Friedman, a Chicago-based clinical and forensic psychologist and violence deterrent specialist, explained how adjusters can identify, avoid and diffuse potentially violent situations they might encounter in the field or while on catastrophe duty.
In a recent interview with Claims Journal, Dr. Alan Friedman, a Chicago-based clinical and forensic psychologist and violence deterrent specialist, explained how adjusters can identify, avoid and diffuse potentially violent situations they might encounter in the field or while on catastrophe duty.
