technology News
Viewpoint: Humanizing AI for a Better Customer Experience in Insurance
Humanizing AI sounds like a contradiction in terms, but within the realm of insurance, it's a necessity for carriers wishing to maintain an enhanced customer experience and better retention. This is ...
Opportunities Across the Metaverse for the Insurance Industry
There's been a lot of buzz about the metaverse lately. Indeed, to borrow a lyric from the Beatles' "Across the Universe," it seems buzzwords are "flowing out like endless rain into a paper cup." But ...
How Automation Can Help Manage the Underwriting Process
Ping pong is a great game—but not one you want to play when it comes to working. The back and forth created by common pain points in the underwriting process, such as partially complete, illegible, ...
Five Lessons for Carriers to Launch Innovative Insurance Products
The insurance industry faces myriad challenges, ranging from a rapidly evolving technology landscape, to minimizing ongoing product maintenance costs, to adapting to changing consumer behaviors and ...
Executive Viewpoint: In the Competition for Top Talent, Innovation Matters
In today's highly competitive job market, attracting the right talent is not just about money. It isn't necessarily about offering flextime or office perks, either. For most would-be employees, ...
EU Will Ban Artificial Intelligence Used for Mass Surveillance, Ranking Social Behavior
The European Union is poised to ban artificial intelligence (AI) systems used for mass surveillance or for ranking social behavior, while companies developing AI could face fines as high as 4% of ...
State Auto Plans Broad Rollout of Agent Platform Developed With Amazon
State Automobile Mutual Insurance Company is planning a national rollout of a platform designed with Amazon to help independent insurance agents better serve the insurer's policyholders. A beta ...
UK Insurer Admiral Group Mulls Sale of Price Comparison Platform
UK car and home insurer Admiral Group Plc is considering a potential sale of its price comparison platform Penguin Portals, according to people familiar with the matter. The FTSE 100 company is ...