Research & Trends: A Better Way To Pay

The FBI estimates that insurance fraud costs American families between $400 and $700 per year through premium inflation. Clearly, the highly competitive landscape presents a challenge to insurers to ...

Research & Trends: Insurance Labor Market Study

This month Jacobson Group shares the highlights of their Q1 2019 Insurance Labor Market Study on Research & Trends. The new study is based upon a survey conducted within the insurance industry to ...

Research & Trends: The Shopping Problem

When and why did I last online shop for auto insurance? In late December, a neighbor's dead tree fell on my low mileage 2008 Subaru, resulting in a 'total loss' determination. This experience led to ...

Research & Trends: Fraud Survey Results

Here at Research & Trends, we love survey results that share the aggregated views of insurers, so that we might offer you the most relevant content possible in response to these insights. This ...

Research & Trends: Keys to Process Optimization

We welcome NetClaim to Research & Trends this week with two papers on FNOL, that together offer a very compelling reason to take notice of your current intake process. NetClaim states, "Even ...

Research & Trends: Most Popular Reads of November

Looking back on 2019, the most searched topic on Research & Trends is the word "cyber." Hence, it should come as no surprise that cyber related content ranks at the top of this month's list of ...

Research & Trends: Digital-Era Leadership

According to The Global Leadership Forecast 2018, "organizations with digitally savvy leaders, the pioneers, are outperforming those organizations with less digitally capable leaders, the laggards." ...