managing your team News
Practice Mindful Communication
Today, many of our conversations take place in written form, via email or an instant message. But the pressure to respond instantly means we often have a tendency to skim and search instead of ...
Managers Who Listen Attract Top Internal Talent: University Study
Managers who are open to employee input are more likely to attract workers from other units in their organizations, according to a new Cornell University study. In the paper, "How Managerial Openness ...
10 Phrases Confident Leaders Use
Communication is a key leadership skill. To lead others effectively, excellent communication is paramount. It not only delivers tasks but provides the motivation and confidence that teams and ...
Managing Your Team: 5 Tips to Help Employees Flourish
Managing too much can make your team feel untrusted, hinder their growth and cause them to disengage. Managing too little can leave them floundering, unsure of what's expected of them, and could make ...
Business Leadership as Usual, or More Authentically?
Can you believe it? We're into year two of the most surreal, pandemonius experience of our lives. At least now there's anticipation that we are almost out of the woods—and understanding that ...
A Customer-Centric Culture Starts With One Essential Principle
When business leaders try to build a customer-centric culture, they often overlook a key issue that can doom the whole effort: Many employees don't think they have a customer. Sure, the customer is ...
Don’t Cheat Your Team by Managing Too Much (or Too Little)
On your path to leadership, you likely developed a reputation as a problem-solver. That ability doubtless helped you get promoted—and you probably still enjoy helping your team members solve ...
The Power of Trust
Trust can be elusive. When someone is seen as being trustworthy, good things happen for that person and with that person. And the reverse can also be true; mistrust can form an invisible barrier to ...