Duclos Archives - Carrier Management

Who Will Be Your Next Leader?

When Sally Smith became the chief executive officer of Buffalo Wild Wings in 1996, it wasn't exactly a planned event. According to Smith's account published in the New York Times (as part of Adam ...

QBE North America CEO Duclos: Clarity Is Key in Transformation

When you set out on a multiyear journey to transform a property/casualty insurance company, you need to win the hearts of employees involved in the process, the executive leading the turnaround of ...

Cultural Change Emerging at QBE NA, Duclos Says

During a Monday conference call on which QBE executives described details of an expected bottom-line loss of $250 million for 2013, the CEO of the North American operations said cultural changes are ...